Case Study: Enterprise Physical Security Program — BioTech Campus Expansion

Overview

This project involved end-to-end program management for a large-scale physical security deployment across a 6-building life sciences campus. Over 14 months, I led 22 concurrent workstreams spanning access control, video surveillance (CCTV), intrusion/alarm systems, and GSOC platform integration — delivering the program on time with zero audit findings at go-live.

Key Metrics

• 22 concurrent projects managed across 6 sites • 14-month program duration • 0 audit findings at launch • 97% on-time commissioning rate • 34% reduction in schedule variance vs. industry baseline • 41% fewer rework incidents through standardized testing checklists • 100% turnover package completion before steady-state handoff

Security Workstreams

Access Control: Lenel S2 deployment covering 340 doors, 18 elevator banks, and credential provisioning for 2,400 badged employees. Video Surveillance (CCTV): Milestone XProtect VMS with 480 IP cameras, NVR rack builds, retention policy configuration, and GSOC integration. Intrusion & Alarm: Bosch DS integration with zone mapping, 24/7 monitoring escalation paths, and alarm verification protocols. GSOC Integration: Unified situational awareness platform using Genetec and a ServiceNow ticket bridge with SLA-based incident routing.

PM Approach & Methods

Standardized Process Design: Built a master project charter template, device testing checklist, and as-built drawing SOP adopted across all 22 workstreams, reducing subcontractor onboarding time by 60%. Cross-Functional Coordination: Weekly touchpoints with Facilities, Networking, Construction, Logistics, and Security Engineering. Managed competing resource demands across 6 active sites using a priority matrix refreshed biweekly. Audit & Compliance Leadership: Designed audit test programs for physical and environmental security across all sites. Tracked all deliverables in a centralized RAID log with clear ownership, test status, and transition dates. Performance Metrics & Reporting: Weekly dashboard covering throughput, cycle time, schedule variance, commissioning pass rates, and defect/rework rates. Structured client reviews delivered bi-weekly.

Skills Demonstrated

High-volume project management | Access control (Lenel S2) | CCTV/VMS (Milestone XProtect) | GSOC integration | RAID log management | Audit leadership | Standardized SOPs | Stakeholder reporting | Change management | Risk & issue escalation | Commissioning & acceptance testing | Turnover packages | Cross-functional coordination | Schedule variance analysis | ServiceNow